Free Support Day

There is something about Free that we all like.  Well it’s time Aloha Pipeline got on board and delivered what we all like, something for Free.  Tuesday, October 5th is “Free Support Day”.  Call us all day long with your questions and or problems and we will help you for a flat fee, FREE.  All those operational questions, or items that you need to add to the menu and haven’t because you forgot how, or report questions, or credit card issues, this is the day to solve those and do it for Free.  In order to accommodate as many of
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Survey: Loyalty programs helped restaurants weather recession

Facing a tough economy, restaurant operators have ramped up their value offerings to draw in cash-strapped consumers. Guest loyalty programs have long been a strong driver of repeat traffic. New research from the National Restaurant Association finds that such programs also helped during the recession.Our just-released survey on customer loyalty programs shows that more than three in four restaurant operators who responded to the survey say guest loyalty programs helped them grow business during the economic downturn.”Repeat customers are an important demographic for restaurant operators. Loyalty programs can provide strong incentive to increase visits from those individuals,” said Hudson Riehle,
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“I Get By With A Little Help From My Friends”

Lets face it, everyone can use a little help from there friends.  Boise POS Solutions is no exception to that.  Our business grows and prospers only when our customers business grows and prospers.  Instead of just selling you hardware and software dropping it off at your establishment and saying “Good Luck” we try and go above and beyond to make sure that we have not only sold you the right equipment, but have taught you (not just showed you) how to use it.  Our philosophy is that by teaching you everything we know about Aloha and the way that it
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Radiant Payment Guard

Radiant Systems, Inc. (Nasdaq: RADS) today announced that it will be offering a new suite of payment security products, known as Radiant Payment Guard, that currently includes Payment Guard MSR, and Token Replacement. These payment protection tools help businesses in the restaurant industry better protect their sites and consumers by reducing data security-related risks.     “The new offering of the Radiant Payment Guard suite of products is another example of our effort to continue developing products, technologies and processes to ensure that our customers are able to comply with today’s standards, as well as protect against tomorrow’s hackers.” “Criminals are
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How do your servers compare?

Finding an objective way to track servers’ performance can be a challenge.  Aloha offers a configurable report titled “Comparative Employee Sales” that gives you an excellent tool to address this task. This report allows you to compare sales information by category for a particular day or range of days and is broken down by server.  For example what is the percentage of beverages sold compared to entrees?   Some examples might be to compare the following:    Desserts to Entrees    Wine to Entrees    Total Beverages to Water Only    Number of Customers (entrée’s) to Gift Card Sales This report can be used very
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5 Key Principles Of Restaurant Marketing

1. Marketing has to pay for itself (it’s never an expense, it’s an investment)The whole idea of a “marketing budget” is wrong. Most restaurants define it as a percentage of their sales. Wrong, wrong, wrong!If you had a reliable and proven way of investing $20 and getting back $30, how many of these $20 bills would you invest? I hope you answered, “All the $20 bills I could get my hands on. And also all the $20 bills I could borrow!”  Good! Then why would you cap your marketing at some — largely arbitrary — number?  A-ha! You probably do
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It’s Promotions, Stupid

Today’s restaurant business is more challenging than ever before.  It seems everywhere we look restaurants have been impacted by today’s economic climate.  So what are the smart operators doing to not only maintain market share but to grow?  The answer is promotions. The traditional advertising channels have been enhanced by various methods of direct marketing based on your Aloha system.  Listed below are promotional methods to which you have access because you use Aloha.
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Creating Effective Loyalty Programs

I’ll never forget the first time I walked into one of my favorite restaurants. I was greeted at the door, had a good experience with my server and enjoyed my meal. At the end of the meal, our server asked if I’d like to be part of their “Special VIP” club.  My first thought, of course, went to how much this “Special VIP” program was going to cost me. When the server explained that there was no cost to the program and that I would be receiving special email offers, I signed up and gave my information without giving it
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Focus On Employees’ Work-life Balance

In an era when employees seek a “work-life balance”—which, on the surface, would seem to be an oxymoron in the restaurant industry—restaurants should not be looking for a new type of manager to lead employees, but rather training managers to adapt to a new way of thinking. They need to be more talent-focused than outcome-focused. The restaurant industry relies on the attitudes, the skills and the talents of its workforce, and a successful manager will see that talent pool as a valuable asset and a competitive advantage. Here are five tips managers can employ to be more effective in this
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